If your QSR brand isn’t making use of user-generated content, then what content are you using? These days, QSR customer are so savvy that they see right through anything that even smells like a marketing ploy, so it’s no wonder that smart restaurant brands are scooping up and making use of some of the best material that their fans are posting.
User-generated content has been around for quite some time. Brands and other people would look for it, share it and use it mainly as a social media tool. But when used on its own, this content can be leveraged as a very authentic and powerful marketing tool.